support · recurring monthly
Monthly Tech Care Plan
Ongoing remote tech support retainer for home-office professionals who want a steady partner.
$99/mo
$99 per month · SKU GND-RET-CARE
What you are paying for
Monthly Tech Care is a personal remote support plan for home-office professionals: a 2-hour bank each month, same-week scheduling targets, and light hygiene guidance.
Consumer care plans often $49–$150/mo; break-fix remote IT is $80–$150/hr. $99/mo with 2 hours is structured predictability without enterprise MSP pricing.
Deliverables
- 2 remote support hours per calendar month
- Scheduling with same-week target for non-emergencies
- Session notes for significant changes
Included
- • Screen-share troubleshooting
- • Account/device hygiene tips relevant to your issues
Not included
- • Unused hours do not roll to next month
- • On-site visits (separate product)
- • After-hours emergency guarantee (see Priority plan)
- • Ongoing 24/7 monitoring unless on a written retainer that includes it
- • Enterprise compliance certifications (SOC 2, HIPAA BAA) unless separately contracted
- • Licenses for third-party software, VPN subscriptions, or cloud seats
- • Guaranteed outcomes with tools we do not control (vendor API outages, employer policy blocks)
- • Legal or HR advice
How it works
- 01
Subscribe
Checkout activates the plan month.
- 02
Book
Email or form to schedule sessions.
- 03
Use hours
Remote support until bank is used.
Prerequisites
- • Remote access capability (screen share)
- • Admin rights on devices when needed
Expected outcomes
Outcomes describe intent—not contractual guarantees of business results.
- • A known person to call for home-office tech
- • Budgetable support
FAQ
What if I need more than 2 hours?
Extra time can be purchased as remote hours or upgrade to Priority Support.
Related shipped work
Real projects that demonstrate we can deliver this category—not invented client quotes.
Geeks Next Door booking + work orders
Customers can book and pay online; internal work orders land in Taskade with structured fields for fulfillment.
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