Our answer to memberships
Tech Care, Priority, and Annual Care with hour banks—not “unlimited” that isn’t.
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Not trying to be Geek Squad. Not a faceless freelance bid.
Slightly larger peers win on scale and 24/7 marketing. We win on privacy-first automation, clear scope, and neighborly support—without copying their playbooks.
| Dimension | GND / Geeks Next Door | Big-box / national tech support | Automation freelancers |
|---|---|---|---|
| Who it’s for | WFH professionals who want discretion + automation + human help | Mass consumer, retail traffic, every device under the sun | Often marketing teams / startups needing Zaps |
| Privacy story | First-class tiers (Basic / Enhanced / Maximum) | Rarely a product; generic remote tools | Usually not discussed |
| Service menu | Problems + packages + retainers with written scope | Huge SKU list, memberships with exclusions | Custom quotes, uneven packaging |
| Pricing style | Fixed packages + hour banks; research-backed | Memberships ~$10–$200/yr + many paid add-ons; remote $20–$150 | $50–$150+/hr or project packs |
| Booking | 3-step path, contact or checkout, same-week target | App/store scheduling, 24/7 claims | Upwork/email back-and-forth |
| Social proof | Shipped systems portfolio—no fake stars | Volume reviews (mixed quality) | Platform ratings |
| On-site | Sacramento-area when needed | Nationwide networks | Usually remote only |
Competitor prices are market snapshots from public sources (HelloTech-style memberships, Geek Squad remote/in-home ranges, Support.com-style plans)—not legal claims about any brand’s current menu. Always verify on their sites.