Packages & pricing

Every offer, spelled out—so you know what you’re paying for.

Rich catalog with deliverables, who it’s for, delivery notes, workmanship windows, and refund highlights. Research-backed prices for solo/pro tech—not enterprise MSP seat rates. Click Full details for specs, process, and FAQ.

Talk before you buy Refund & workmanship policies

Soft workspace with package folders in cream and forest tones

Transparent scope

What you buy is written before you pay

Deliverables · exclusions · warranty · refunds · market context on every card

Deliverables listed

Not vague “consulting hours”—concrete outputs per SKU.

Workmanship windows

Typically 30 days on builds we ship.

Clear refunds

Digital, packs, projects, and retainers each have explicit rules.

Proof of craft

Backed by real CupofJavad / Key Holders systems—not fake reviews.

Proof portfolio →Visual gallery →Full policies →

Start here

Featured packages

Highest-intent paths for most WFH professionals: audit, first build, full reset, retainers, privacy, and remote support.

package · Featured

Workday Simplification Audit

$249($249)

Paid discovery: map your tools and day, recommend high-impact automations, and recommend a privacy tier. Low-friction entry offer.

You get

Live working session (60–90 minutes, remote video)
Written workflow map of current tools and pain points
Prioritized automation opportunity list (impact vs. effort)
Recommended privacy tier (Basic / Enhanced / Maximum) with plain-language rationale
Optional follow-up quote for builds if you want to proceed

Ideal for: WFH professionals 45+ exploring automation

Delivery: Remote video; Sacramento on-site optional add-on

Workmanship: 30 days of light fixes on deliverables we built (bugs/regressions we introduced)

Refunds: Full refund if canceled before kickoff; after kickoff, prorated for undelivered phases

Market: Discovery/audit engagements often $150–$500; automation consults $100–$300/hr equivalent.

Full details

SKU GND-AUD-001

package · Featured

Automation Readiness Package

$899($899)

Audit + 1–2 simple automations + Standard or Enhanced privacy path + handoff docs.

You get

Scoping session (audit-equivalent)
1–2 working automations in your stack
Standard or Enhanced privacy configuration path as agreed
Handoff document: what runs, when, and how to pause it
30-day light fix window for defects we introduced

Ideal for: First-time automation buyers

Delivery: Remote-first; 1–2 week typical turnaround after scoping

Workmanship: 30 days of light fixes on deliverables we built (bugs/regressions we introduced)

Refunds: Full refund if canceled before kickoff; after kickoff, prorated for undelivered phases

Market: Simple workflow automation projects often $500–$2,500; SMB starter builds commonly land $750–$1,500.

Full details

SKU GND-PKG-READ

package

Remote Work Reset

$1,899($1,899)

Full reset: audit, two automations, privacy tier of choice, and a training call.

You get

Full workday audit + written plan
Two production automations
Privacy tier: Basic, Enhanced, or Maximum path (as scoped)
60-minute training / walkthrough call
30-day light tweak window

Ideal for: New remote workers or major tool reshuffles

Delivery: Project-based fixed package

Workmanship: 30 days of light fixes on deliverables we built (bugs/regressions we introduced)

Refunds: Full refund if canceled before kickoff; after kickoff, prorated for undelivered phases

Market: Multi-workflow packages and small BPA projects often $1,500–$5,000+.

Full details

SKU GND-PKG-RESET

automation

Automation Maintenance Retainer

$149/mo($149/mo)

Monthly monitoring, small tweaks, and updates so automations keep working as tools change.

You get

Monthly health check summary
Priority email support for covered automations
Small change allowance (minor logic/tweak—not net-new projects)
Break/fix triage within plan capacity

Ideal for: Clients with live automations

Delivery: Requires active automation estate

Workmanship: 30 days workmanship on scripts/flows we delivered

Refunds: Deposit/project rules apply; unused prepaid scope may be reallocated with written agreement

Market: Light retainers $99–$300/mo; fuller MSP-style support $100–$250+/user/mo (we sell solo/pro care, not full MSP).

Full details

SKU GND-RET-AUTO

support

Monthly Tech Care Plan

$99/mo($99/mo)

Ongoing remote tech support retainer for home-office professionals who want a steady partner.

You get

2 remote support hours per calendar month
Scheduling with same-week target for non-emergencies
Session notes for significant changes

Ideal for: Solo WFH / small household office

Delivery: Unused hours do not roll (clear policy at sale)

Workmanship: 7 days on the specific fix performed in a paid session

Refunds: Unused prepaid hours: 14-day refund if no booking; otherwise 90-day store credit

Market: Consumer/prosumer care plans often $49–$150/mo; break-fix remote IT billed $80–$150/hr.

Full details

SKU GND-RET-CARE

support

Annual Tech Care (prepaid year)

$999/year($999)

Prepaid annual version of monthly Tech Care: predictable remote support bank across the year with clearer inclusion language than big-box memberships.

You get

24 remote support hours across 12 months
Enrollment sheet of inclusions/exclusions
Same-week scheduling target for non-urgent work

Ideal for: Clients who prefer annual budgeting over monthly cards

Delivery: Hours tracked simply; on-site and parts still separate

Workmanship: Per-session workmanship as support category (7 days on specific fixes).

Refunds: Mid-year cancel: unused hours may convert to store credit per policy—not a full cash refund of the year.

Market: Big-box “unlimited” memberships often ~$100–$200/yr but exclude many paid jobs; independents sell hour banks similarly.

Full details

SKU GND-RET-ANN

privacy · Featured

Privacy-Enhanced Automation Setup (Private Relay)

$349($349)

Encrypted tunnel path (WireGuard/Tailscale) + encrypted DNS where appropriate, with quiet automation design.

You get

Configured private network path on agreed devices
Encrypted DNS guidance/implementation as appropriate
Written how-to: connect, disconnect, and verify
Notes on how this interacts with your automations

Ideal for: Default for most WFH clients

Delivery: Can add-on to any build

Workmanship: 14 days for configuration defects we introduced; tool vendor outages not covered

Refunds: If we cannot complete setup due to device/OS limitations, we refund or convert to credit

Market: VPN/private network professional setups $150–$500; bundled with automation $300–$800.

Full details

SKU GND-PRIV-ENH

support

Remote Tech Support (1 hour)

$99/hr($99)

Remote troubleshooting, setup, and fixes for home-office tech issues.

You get

Up to 60 minutes remote support
Written summary of significant changes

Ideal for: Ad-hoc help seekers

Delivery: Unused prepaid hours valid 90 days

Workmanship: 7 days on the specific fix performed in a paid session

Refunds: Unused prepaid hours: 14-day refund if no booking; otherwise 90-day store credit

Market: Independent remote IT commonly $80–$150/hr in US markets.

Full details

SKU GND-SUP-R1

support

Home Wi‑Fi & Network Health Session

$129($129)

Fixed-scope remote (or on-site) session to diagnose slow Wi‑Fi, dead zones, and messy home-office networks—then apply practical fixes.

You get

Up to 90 minutes remote diagnostic and remediation
Coverage/speed notes and router placement guidance
Written change log
Optional hardware shopping list (you buy)

Ideal for: WFH pros fighting dropouts and slow calls

Delivery: Remote-first; Sacramento on-site add-on if hardware hands-on is required

Workmanship: 7 days on the specific fix performed in a paid session

Refunds: Unused prepaid hours: 14-day refund if no booking; otherwise 90-day store credit

Market: Big-box remote network help often $80–$150; in-home Wi‑Fi jobs commonly $100–$250+.

Full details

SKU GND-SUP-WIFI

support

PC Performance Tune-Up

$149($149)

Structured cleanup and health pass for a sluggish work PC: startup bloat, disk pressure, updates posture, and stability checks—no scare-ware upsells.

You get

Health checklist results
Approved cleanup actions
Browser/profile hygiene tips
Before/after notes

Ideal for: WFH workers whose PC drags meetings and tools

Delivery: Remote; full reinstall quoted separately if needed

Workmanship: 7 days on the specific fix performed in a paid session

Refunds: Unused prepaid hours: 14-day refund if no booking; otherwise 90-day store credit

Market: Consumer tune-up / diagnose-repair one-offs often $80–$150; big brands market similar flats.

Full details

SKU GND-SUP-TUNE

digital

Privacy Setup Guide (Download)

$29($29)

Self-serve guide for private network + encrypted DNS basics tailored to WFH discretion.

You get

Downloadable PDF
Checklist
Tool options overview (non-affiliate default)

Ideal for: DIY privacy learners

Delivery: Instant digital delivery after payment (configure Stripe fulfillment)

Workmanship: 14 days file-defect replacement

Refunds: 14-day refund for defective/not-as-described products

Market: Niche digital guides $19–$79.

Full details

SKU GND-DIG-PRIV

package

Packages & entry offers

Start here: audits and bundled builds with clear deliverables. Best for first-time buyers who want fixed scope.

package · Featured

Workday Simplification Audit

$249($249)

Paid discovery: map your tools and day, recommend high-impact automations, and recommend a privacy tier. Low-friction entry offer.

You get

Live working session (60–90 minutes, remote video)
Written workflow map of current tools and pain points
Prioritized automation opportunity list (impact vs. effort)
Recommended privacy tier (Basic / Enhanced / Maximum) with plain-language rationale
Optional follow-up quote for builds if you want to proceed

Ideal for: WFH professionals 45+ exploring automation

Delivery: Remote video; Sacramento on-site optional add-on

Workmanship: 30 days of light fixes on deliverables we built (bugs/regressions we introduced)

Refunds: Full refund if canceled before kickoff; after kickoff, prorated for undelivered phases

Market: Discovery/audit engagements often $150–$500; automation consults $100–$300/hr equivalent.

Full details

SKU GND-AUD-001

package · Featured

Automation Readiness Package

$899($899)

Audit + 1–2 simple automations + Standard or Enhanced privacy path + handoff docs.

You get

Scoping session (audit-equivalent)
1–2 working automations in your stack
Standard or Enhanced privacy configuration path as agreed
Handoff document: what runs, when, and how to pause it
30-day light fix window for defects we introduced

Ideal for: First-time automation buyers

Delivery: Remote-first; 1–2 week typical turnaround after scoping

Workmanship: 30 days of light fixes on deliverables we built (bugs/regressions we introduced)

Refunds: Full refund if canceled before kickoff; after kickoff, prorated for undelivered phases

Market: Simple workflow automation projects often $500–$2,500; SMB starter builds commonly land $750–$1,500.

Full details

SKU GND-PKG-READ

package

Remote Work Reset

$1,899($1,899)

Full reset: audit, two automations, privacy tier of choice, and a training call.

You get

Full workday audit + written plan
Two production automations
Privacy tier: Basic, Enhanced, or Maximum path (as scoped)
60-minute training / walkthrough call
30-day light tweak window

Ideal for: New remote workers or major tool reshuffles

Delivery: Project-based fixed package

Workmanship: 30 days of light fixes on deliverables we built (bugs/regressions we introduced)

Refunds: Full refund if canceled before kickoff; after kickoff, prorated for undelivered phases

Market: Multi-workflow packages and small BPA projects often $1,500–$5,000+.

Full details

SKU GND-PKG-RESET

package

Small Remote Team Automation Package (2–10)

From ~$2,500 (quote)

Shared workflows for tiny remote teams without enterprise MSP overhead.

You get

Team process map
2–4 shared automations as scoped
Admin handoff

Ideal for: Micro-teams / partner firms

Delivery: Deposit after scope

Workmanship: 30 days of light fixes on deliverables we built (bugs/regressions we introduced)

Refunds: Full refund if canceled before kickoff; after kickoff, prorated for undelivered phases

Market: Small team automation packages $2,000–$10,000; MSP per-user $100–$250/mo not required.

Full details Request quote

SKU GND-TEAM-PKG

automation

Automation services

Done-for-you workflows—email, meetings, onboarding, suite optimization, scripting, and custom deposits.

automation

Automation Maintenance Retainer

$149/mo($149/mo)

Monthly monitoring, small tweaks, and updates so automations keep working as tools change.

You get

Monthly health check summary
Priority email support for covered automations
Small change allowance (minor logic/tweak—not net-new projects)
Break/fix triage within plan capacity

Ideal for: Clients with live automations

Delivery: Requires active automation estate

Workmanship: 30 days workmanship on scripts/flows we delivered

Refunds: Deposit/project rules apply; unused prepaid scope may be reallocated with written agreement

Market: Light retainers $99–$300/mo; fuller MSP-style support $100–$250+/user/mo (we sell solo/pro care, not full MSP).

Full details

SKU GND-RET-AUTO

automation

Custom Automation Build — Project Deposit

$500 deposit($500)

50% deposit to start a scoped custom automation. Final price quoted after audit or discovery.

You get

Project start reservation
Application of deposit to final invoice
Written scope after discovery (if not already completed)

Ideal for: Clients ready to build after quote

Delivery: Remainder via invoice / second Checkout

Workmanship: Workmanship on the finished project follows the 30-day automation window after final delivery—not on the deposit alone.

Refunds: Refundable if we have not started scoped work. After work begins, deposit covers completed time and is non-refundable except for unused prepaid remainder agreed in writing.

Market: Custom builds often $800–$5,000+; complex AI/BPA $5k–$25k+. Deposit 30–50% is standard.

Full details

SKU GND-AUTO-DEP

automation

Email & Calendar Automation Sprint

$749($749)

Focused build for inbox triage patterns, follow-ups, and scheduling helpers.

You get

One primary email/calendar automation system (scoped)
Configuration in your existing suite (M365/Google/etc. as applicable)
Handoff doc and how to pause/disable

Ideal for: Inbox-overloaded professionals

Delivery: Requires tool access with minimum permissions

Workmanship: 30 days workmanship on scripts/flows we delivered

Refunds: Deposit/project rules apply; unused prepaid scope may be reallocated with written agreement

Market: Single-domain automation sprints commonly $500–$1,200.

Full details

SKU GND-AUTO-EMAIL

automation

Meeting Notes & Action Item Automation

$849($849)

Capture notes, extract action items, and send quiet reminders.

You get

Meeting-notes-to-actions workflow
Reminder or task routing as scoped
Privacy-aware defaults (what is stored where)

Ideal for: Meeting-heavy WFH roles

Delivery: Works with common note/meeting tools

Workmanship: 30 days workmanship on scripts/flows we delivered

Refunds: Deposit/project rules apply; unused prepaid scope may be reallocated with written agreement

Market: Meeting intelligence setups $600–$1,500 depending on stack.

Full details

SKU GND-AUTO-MTG

automation

Client/Team Onboarding Automation

$1,199($1,199)

Repeatable welcome sequences for professionals who onboard clients or teammates.

You get

Documented onboarding map
Automated multi-step sequence
Checklist + notification design
Template handoff for future edits

Ideal for: Coaches, consultants, small team leads

Delivery: Custom to CRM/forms stack

Workmanship: 30 days workmanship on scripts/flows we delivered

Refunds: Deposit/project rules apply; unused prepaid scope may be reallocated with written agreement

Market: Onboarding workflow projects often $1,000–$3,000.

Full details

SKU GND-AUTO-ONB

automation

Microsoft 365 / Google Workspace Optimization

$599($599)

Cleanup, structure, and light automation so your core suite works with you.

You get

Hygiene pass (agreed scope)
Folder/label or structure plan implemented
1–2 light automations
Short operating guide

Ideal for: Solo pros drowning in Drive/OneDrive/email

Delivery: Remote

Workmanship: 30 days workmanship on scripts/flows we delivered

Refunds: Deposit/project rules apply; unused prepaid scope may be reallocated with written agreement

Market: Workspace optimization projects $400–$1,500 for individuals/solos.

Full details

SKU GND-SUITE-OPT

automation

Data Migration + Automation

Custom quote

Move data between tools while wiring the workflow that keeps it current.

You get

Inventory of sources
Migration plan and risk notes
Executed migration as scoped
Destination automation hooks as scoped

Ideal for: Tool switchers

Delivery: Deposit available after quote

Workmanship: 30 days workmanship on scripts/flows we delivered

Refunds: Deposit/project rules apply; unused prepaid scope may be reallocated with written agreement

Market: Migrations vary widely $500–$5,000+; quote after inventory.

Full details Request quote

SKU GND-MIG-001

automation

Custom Scripting & PowerShell Automation

$125/hr (billed blocks)($125)

Precise scripts for technical clients beyond no-code platforms.

You get

Scoped script package
Inline comments + runbook
Safety notes (what it changes)

Ideal for: Technical power users

Delivery: Minimum 2-hour blocks; prepaid packs optional

Workmanship: 30 days workmanship on scripts/flows we delivered

Refunds: Deposit/project rules apply; unused prepaid scope may be reallocated with written agreement

Market: US freelance automation/dev rates often $75–$150/hr; specialists higher.

Full details Request quote

SKU GND-SCRIPT-HR

automation

Personal Knowledge + File Automation

$699($699)

Quiet capture-to-file/note automations for people drowning in PDFs, emails, and screenshots.

You get

Ingest paths designed
Naming conventions
Searchable archive structure + automations as scoped

Ideal for: Researchers, advisors, consultants

Delivery: Stack-dependent

Workmanship: 30 days workmanship on scripts/flows we delivered

Refunds: Deposit/project rules apply; unused prepaid scope may be reallocated with written agreement

Market: PKM + automation hybrids $500–$1,500.

Full details

SKU GND-NICHE-PKM

automation

Caregiver / Dual-Role Workday Automation

$649($649)

Automations tuned for professionals juggling caregiving and remote work—calendar shields, quiet reminders, low-noise workflows.

You get

Empathetic scoping call
Calendar protection patterns
Reminder design
Discretion defaults

Ideal for: Sandwich-generation WFH workers

Delivery: Empathetic scoping call included

Workmanship: 30 days workmanship on scripts/flows we delivered

Refunds: Deposit/project rules apply; unused prepaid scope may be reallocated with written agreement

Market: Niche vertical packaging of standard automation; premium for specificity.

Full details

SKU GND-NICHE-CARE

automation

White-Label Automation for Consultants

Partner quote

Build automations for other tech consultants or small agencies under their brand.

You get

Scoped automation under NDA-friendly process
Docs with your branding as agreed
Reseller terms

Ideal for: Fellow consultants

Delivery: B2B contract

Workmanship: 30 days workmanship on scripts/flows we delivered

Refunds: Deposit/project rules apply; unused prepaid scope may be reallocated with written agreement

Market: White-label project rates often $100–$175/hr or package markups 20–40%.

Full details Request quote

SKU GND-WL-001

privacy

Privacy & discretion

Enhanced private relay (recommended default), executive isolation, and standalone VPN/DNS setup.

privacy · Featured

Privacy-Enhanced Automation Setup (Private Relay)

$349($349)

Encrypted tunnel path (WireGuard/Tailscale) + encrypted DNS where appropriate, with quiet automation design.

You get

Configured private network path on agreed devices
Encrypted DNS guidance/implementation as appropriate
Written how-to: connect, disconnect, and verify
Notes on how this interacts with your automations

Ideal for: Default for most WFH clients

Delivery: Can add-on to any build

Workmanship: 14 days for configuration defects we introduced; tool vendor outages not covered

Refunds: If we cannot complete setup due to device/OS limitations, we refund or convert to credit

Market: VPN/private network professional setups $150–$500; bundled with automation $300–$800.

Full details

SKU GND-PRIV-ENH

privacy

Executive Privacy Setup (Isolated Environment)

$799+($799)

Run automations in a lightweight VM/container or dedicated always-on device with stronger separation.

You get

Isolation design document
Implemented VM/container or host separation as scoped
Networking guidance (can combine with Enhanced path)
Operator runbook

Ideal for: Sensitive roles / maximum discretion

Delivery: Hardware not included unless purchased separately

Workmanship: 14 days for configuration defects we introduced; tool vendor outages not covered

Refunds: If we cannot complete setup due to device/OS limitations, we refund or convert to credit

Market: Isolated/lab environments $500–$1,500 labor; hardware extra.

Full details

SKU GND-PRIV-MAX

privacy

Personal VPN + Encrypted DNS Setup

$199($199)

Standalone private network + encrypted DNS configuration without a full automation build.

You get

VPN/private path client configured
DNS hardening steps applied/documented
Simple one-page guide

Ideal for: Privacy-curious without automation yet

Delivery: Remote

Workmanship: 14 days for configuration defects we introduced; tool vendor outages not covered

Refunds: If we cannot complete setup due to device/OS limitations, we refund or convert to credit

Market: Consumer remote setup services $99–$300.

Full details

SKU GND-PRIV-VPN

privacy

AI Tool Guardrails Setup for WFH

$449($449)

Configure personal AI assistants with data-minimizing defaults, local-first options, and workplace-safe usage patterns.

You get

Tool review (common assistants + local options as relevant)
Privacy/data defaults configured or documented
Policy-friendly usage guide (not legal advice)

Ideal for: WFH employees using AI at work carefully

Delivery: Does not bypass employer policy—educates within discretion

Workmanship: 14 days for configuration defects we introduced; tool vendor outages not covered

Refunds: If we cannot complete setup due to device/OS limitations, we refund or convert to credit

Market: Emerging niche; premium advisory setups $300–$800.

Full details

SKU GND-NICHE-AI

support

Tech support & care

Remote hours, packs, Sacramento on-site, and monthly retainers—human help when automation is not enough.

support

Monthly Tech Care Plan

$99/mo($99/mo)

Ongoing remote tech support retainer for home-office professionals who want a steady partner.

You get

2 remote support hours per calendar month
Scheduling with same-week target for non-emergencies
Session notes for significant changes

Ideal for: Solo WFH / small household office

Delivery: Unused hours do not roll (clear policy at sale)

Workmanship: 7 days on the specific fix performed in a paid session

Refunds: Unused prepaid hours: 14-day refund if no booking; otherwise 90-day store credit

Market: Consumer/prosumer care plans often $49–$150/mo; break-fix remote IT billed $80–$150/hr.

Full details

SKU GND-RET-CARE

support

Priority / Emergency Support Retainer

$199/mo($199/mo)

Higher-priority remote support for urgent issues. Availability and response targets quoted clearly—no invented SLAs.

You get

4 remote hours per month
Priority scheduling over standard care
Best-effort after-hours contact path (not a guaranteed 24/7 NOC)

Ideal for: Clients who cannot wait on standard queues

Delivery: Sacramento on-site billed separately

Workmanship: 7 days on the specific fix performed in a paid session

Refunds: Unused prepaid hours: 14-day refund if no booking; otherwise 90-day store credit

Market: Priority tiers typically 1.5–2× base care plan.

Full details

SKU GND-RET-PRI

support

Remote Tech Support (1 hour)

$99/hr($99)

Remote troubleshooting, setup, and fixes for home-office tech issues.

You get

Up to 60 minutes remote support
Written summary of significant changes

Ideal for: Ad-hoc help seekers

Delivery: Unused prepaid hours valid 90 days

Workmanship: 7 days on the specific fix performed in a paid session

Refunds: Unused prepaid hours: 14-day refund if no booking; otherwise 90-day store credit

Market: Independent remote IT commonly $80–$150/hr in US markets.

Full details

SKU GND-SUP-R1

support

Remote Tech Support (3-hour pack)

$279 (3 hrs)($279)

Prepaid block of remote support hours at a slight discount.

You get

3 hours remote support bank
90-day validity
Session notes as needed

Ideal for: People who need multiple fixes

Delivery: Remote only

Workmanship: 7 days on the specific fix performed in a paid session

Refunds: Unused prepaid hours: 14-day refund if no booking; otherwise 90-day store credit

Market: Packs typically 5–10% off hourly.

Full details

SKU GND-SUP-R3

support

On-Site Tech Support (Sacramento area)

From $149 visit + $99/hr($149)

In-person help when remote isn’t enough—docking stations, networks, hardware.

You get

Scheduled on-site visit
Labor billed after or via hour packs
Parts quoted separately

Ideal for: Sacramento-area clients

Delivery: Visit fee covers first travel; labor via hour packs

Workmanship: 7 days on the specific fix performed in a paid session

Refunds: Unused prepaid hours: 14-day refund if no booking; otherwise 90-day store credit

Market: On-site residential/business often $100–$200 trip + $100–$150/hr.

Full details

SKU GND-SUP-OS

support

Password Manager + Passkey Hardening

$179($179)

Migrate to a password manager, enable passkeys where possible, and clean up risky reuse.

You get

Manager setup
Import assistance
Passkey enablement on priority accounts

Ideal for: Security-anxious WFH users

Delivery: Remote

Workmanship: 7 days on the specific fix performed in a paid session

Refunds: Unused prepaid hours: 14-day refund if no booking; otherwise 90-day store credit

Market: Security hygiene sessions $100–$250.

Full details

SKU GND-NICHE-PWD

support

Home Wi‑Fi & Network Health Session

$129($129)

Fixed-scope remote (or on-site) session to diagnose slow Wi‑Fi, dead zones, and messy home-office networks—then apply practical fixes.

You get

Up to 90 minutes remote diagnostic and remediation
Coverage/speed notes and router placement guidance
Written change log
Optional hardware shopping list (you buy)

Ideal for: WFH pros fighting dropouts and slow calls

Delivery: Remote-first; Sacramento on-site add-on if hardware hands-on is required

Workmanship: 7 days on the specific fix performed in a paid session

Refunds: Unused prepaid hours: 14-day refund if no booking; otherwise 90-day store credit

Market: Big-box remote network help often $80–$150; in-home Wi‑Fi jobs commonly $100–$250+.

Full details

SKU GND-SUP-WIFI

support

New Device & Peripherals Setup

$119($119)

Get a new laptop, docking station, monitors, or printer working cleanly for a remote workday—accounts, drivers, and basics.

You get

Primary device or dock/monitor setup as scoped
Account guidance (you enter passwords)
Peripheral basics
Short handoff notes

Ideal for: Anyone unboxing gear for a new role or desk

Delivery: Remote preferred; on-site when cables/hardware require presence

Workmanship: 7 days on the specific fix performed in a paid session

Refunds: Unused prepaid hours: 14-day refund if no booking; otherwise 90-day store credit

Market: Retail device setup commonly $40–$150; multi-device home office setups often higher in-home.

Full details

SKU GND-SUP-SETUP

support

PC Performance Tune-Up

$149($149)

Structured cleanup and health pass for a sluggish work PC: startup bloat, disk pressure, updates posture, and stability checks—no scare-ware upsells.

You get

Health checklist results
Approved cleanup actions
Browser/profile hygiene tips
Before/after notes

Ideal for: WFH workers whose PC drags meetings and tools

Delivery: Remote; full reinstall quoted separately if needed

Workmanship: 7 days on the specific fix performed in a paid session

Refunds: Unused prepaid hours: 14-day refund if no booking; otherwise 90-day store credit

Market: Consumer tune-up / diagnose-repair one-offs often $80–$150; big brands market similar flats.

Full details

SKU GND-SUP-TUNE

support

Security Hygiene Sprint (No Scare Tactics)

$159($159)

Practical session: browser hygiene, updates, password-manager check-in, and “what not to click” for remote workers—calm, adult, no fear marketing.

You get

Risk review of daily tools
Updates + extension pass
Password/passkey nudges
Personal checklist

Ideal for: People burned by scare-ware tech support ads

Delivery: Remote; serious incidents may need deeper follow-on quote

Workmanship: 7 days on the specific fix performed in a paid session

Refunds: Unused prepaid hours: 14-day refund if no booking; otherwise 90-day store credit

Market: Virus/security one-offs often $100–$150; we package hygiene without guaranteed malware eradication claims.

Full details

SKU GND-SUP-SEC

support

Annual Tech Care (prepaid year)

$999/year($999)

Prepaid annual version of monthly Tech Care: predictable remote support bank across the year with clearer inclusion language than big-box memberships.

You get

24 remote support hours across 12 months
Enrollment sheet of inclusions/exclusions
Same-week scheduling target for non-urgent work

Ideal for: Clients who prefer annual budgeting over monthly cards

Delivery: Hours tracked simply; on-site and parts still separate

Workmanship: Per-session workmanship as support category (7 days on specific fixes).

Refunds: Mid-year cancel: unused hours may convert to store credit per policy—not a full cash refund of the year.

Market: Big-box “unlimited” memberships often ~$100–$200/yr but exclude many paid jobs; independents sell hour banks similarly.

Full details

SKU GND-RET-ANN

digital

Digital products

Guides and templates for DIY buyers who want a lower-cost first step.

digital

Privacy Setup Guide (Download)

$29($29)

Self-serve guide for private network + encrypted DNS basics tailored to WFH discretion.

You get

Downloadable PDF
Checklist
Tool options overview (non-affiliate default)

Ideal for: DIY privacy learners

Delivery: Instant digital delivery after payment (configure Stripe fulfillment)

Workmanship: 14 days file-defect replacement

Refunds: 14-day refund for defective/not-as-described products

Market: Niche digital guides $19–$79.

Full details

SKU GND-DIG-PRIV

digital

Automation Starter Templates Pack

$49($49)

Simplified starter templates for common WFH workflows (Make/n8n-oriented).

You get

Template files
Import notes
Safe-use guidance

Ideal for: DIY automation beginners

Delivery: Digital delivery

Workmanship: 14 days file-defect replacement

Refunds: 14-day refund for defective/not-as-described products

Market: Template packs $29–$149.

Full details

SKU GND-DIG-TPL

digital

WFH Productivity System Templates

$39($39)

Notion/Sheets-style productivity system templates for remote professionals.

You get

Template files
Setup checklist

Ideal for: Organized remote workers

Delivery: Digital delivery

Workmanship: 14 days file-defect replacement

Refunds: 14-day refund for defective/not-as-described products

Market: Productivity template products $19–$99.

Full details

SKU GND-DIG-WFH

training

Training

Live coaching so you can run and adjust what we build.

training

1:1 Automation Coaching Session

$149 / 60 min($149)

Live session teaching you how to use and adjust your automations confidently.

You get

60 minutes live session
Optional recording
Follow-up notes

Ideal for: Post-build clients and DIYers

Delivery: Remote

Workmanship: Session recording (if requested) delivered within 48 hours

Refunds: Reschedule free with 24h notice; no-show forfeits session fee

Market: Coaching/tech training $100–$250/hr.

Full details

SKU GND-TRN-1

hardware

Hardware packages

Quoted mini-PC / isolation host setups when software alone is not enough.

hardware

Privacy Mini-PC + Setup Package

Hardware + setup quote

Always-on mini PC recommendation + professional setup for isolated automations.

You get

Device shortlist
Purchase guidance
OS basics + automation host config as scoped

Ideal for: Maximum privacy tier clients

Delivery: Parts at cost + labor; Sacramento install optional

Workmanship: Manufacturer warranty on hardware; our setup labor covered 30 days

Refunds: Hardware return policies follow seller/manufacturer; labor refunded if we cannot complete setup

Market: Mini PCs $150–$600 hardware; setup labor $150–$400.

Full details Request quote

SKU GND-HW-MINI

Free entry

Privacy & discretion checklist—no charge. Build trust before you buy an audit or package.

Free Checklist details

How to choose

Unsure what to automate? Start with the Workday Audit ($249).
Ready for a first build? Automation Readiness Package ($899).
Want privacy by default? Add Private Relay or choose Maximum isolation.
Need a human on call? Tech Care or Priority retainers.
DIY first? Digital guides & templates under $50.

Get a recommendation

Prices are recommended launch amounts from industry research (MSP retainers, freelance automation, remote IT rates). Custom quotes still apply for migrations, teams, and white-label. Contact: info@thegeeksnextdoor.com.