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support · one time

Remote Tech Support (3-hour pack)

Prepaid block of remote support hours at a slight discount.

$279 (3 hrs)

$279 · SKU GND-SUP-R3

What you are paying for

Three prepaid remote hours at a slight discount vs single hours—standard pack economics (about 5–10% off).

Deliverables

  • 3 hours remote support bank
  • 90-day validity
  • Session notes as needed

Included

  • Priority scheduling vs pure one-offs when capacity allows

Not included

  • Roll past 90 days without written extension
  • Ongoing 24/7 monitoring unless on a written retainer that includes it
  • Enterprise compliance certifications (SOC 2, HIPAA BAA) unless separately contracted
  • Licenses for third-party software, VPN subscriptions, or cloud seats
  • Guaranteed outcomes with tools we do not control (vendor API outages, employer policy blocks)
  • Legal or HR advice

How it works

  1. 01

    Buy pack

    Checkout.

  2. 02

    Book sessions

    Use hours as needed.

Prerequisites

  • Same as single hour

Expected outcomes

Outcomes describe intent—not contractual guarantees of business results.

  • Buffer for multi-issue weeks

Related shipped work

Real projects that demonstrate we can deliver this category—not invented client quotes.

  • Geeks Next Door booking + work orders

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    View source / live →
Full proof portfolio →