support · one time
Remote Tech Support (1 hour)
Remote troubleshooting, setup, and fixes for home-office tech issues.
$99/hr
$99 · SKU GND-SUP-R1
What you are paying for
Prepaid 1 hour of remote tech support for home-office issues: troubleshooting, setup, fixes. Independent remote IT commonly $80–$150/hr; $99/hr is transparent mid-market.
Deliverables
- Up to 60 minutes remote support
- Written summary of significant changes
Included
- • Screen-share
- • Best-effort resolution within the hour
Not included
- • Guaranteed fix of all issues in 60 minutes
- • Parts/hardware
- • Ongoing 24/7 monitoring unless on a written retainer that includes it
- • Enterprise compliance certifications (SOC 2, HIPAA BAA) unless separately contracted
- • Licenses for third-party software, VPN subscriptions, or cloud seats
- • Guaranteed outcomes with tools we do not control (vendor API outages, employer policy blocks)
- • Legal or HR advice
How it works
- 01
Purchase
Prepaid hour.
- 02
Book
Schedule session.
- 03
Support
Remote work.
Prerequisites
- • Screen-share capability
Expected outcomes
Outcomes describe intent—not contractual guarantees of business results.
- • Issue reduced or resolved; clear notes if not
Related shipped work
Real projects that demonstrate we can deliver this category—not invented client quotes.
Geeks Next Door booking + work orders
Customers can book and pay online; internal work orders land in Taskade with structured fields for fulfillment.
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